Built for Real-World Fixed Ops Performance
Trusted by automotive dealerships and industry partners nationwide since 1984,
with a focused commitment to Fixed Ops since 2002.
- Process-first solutions… not software for software’s sake
- Built inside dealerships… refined through real-world use
- Delivered primarily through trusted private-label partners
Built by people who understand dealership reality… not removed from it.
Liqqid Systems Group helps service departments improve consistency, communication, and profitability — not by adding complexity, but by making proven processes easier to follow.
Our work spans digital service menus, service process design, training, and implementation support — delivered primarily through private-label partners and dealer networks across the U.S. and Canada.
What sets Liqqid apart isn’t software alone… it’s the combination of process clarity, practical tools, and decades of dealership experience behind every solution we deliver.
Process First. Tools Second. Results Follow.
Most service departments don’t struggle because they lack technology — they struggle because:
- Technology should support advisor behavior… not replace it
- Consistency matters more than features
- The best tools amplify the right process
Liqqid solutions are designed to support the service process dealerships already want to follow, not force a new one.
Our role is to help service teams present maintenance more clearly, improve process compliance without slowing advisors down, and create better customer experiences that naturally increase approval rates.
Technology should make the right behaviors easier — not harder to follow consistently.
Decades of Dealership Reality — Not Theory
We didn’t start with software
We started with Sales, F&I, and Fixed Ops behavior
Tools evolved after understanding what works
Beginning with sales and F&I presentation systems in the 1980s, Liqqid’s focus shifted decisively to Fixed Operations in the early 2000s as service departments became the long-term profit engine.
Since then, our programs have been used in dealerships of all sizes — across multiple brands — and refined through real-world implementation, not lab environments.
That history shows up in the details:
• Advisor-friendly workflows
• Plain-language service explanations
• Tools that work in busy service drives
• Support that respects how dealerships actually operate
We don’t chase trends. We build what works — and keep improving it.
Leadership Built Inside the Industry
Steve Kwiatkowski, President & Founder, has spent decades building service, F&I, and Fixed Ops presentation systems used in dealerships across North America.
Steve has been developing virtual presentation and training systems since the early days of dealership technology — and remains actively involved in program design, partner support, and dealer training
The company’s philosophy reflects a hands-on background grounded in process discipline, dealership reality, and measurable results.
Partners First. Long-Term Thinking.
Most of our work is delivered through private-label partners, distributors, and dealer groups.
That structure allows our solutions to integrate naturally into broader Fixed Ops strategies — not compete with them.
That structure allows our solutions to integrate naturally into broader Fixed Ops strategies — not compete with them.
Whether supporting a single rooftop or a national rollout, our approach is the same:
• Start with process
• Align tools to advisor workflow
• Provide training and reinforcement when needed
• Measure results, not activity
We view every engagement as a long-term relationship — not a software install.
Built to Support the Way Service Really Works
If you believe better service results come from consistency, clarity, and execution — not just new software — Liqqid was built for you.